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How can we help you?

Choose from one of the options below, or call us on +971 50 508 6460.

Frequently Asked Questions

A security deposit is any money a landlord takes from a tenant other than the advance payment of rent. The security deposit serves to protect the landlord if the tenant breaks or violates the terms of the lease or rental agreement. It may be used to cover damage to the property, cleaning, key replacement, or back rent.

One extra set of bed linens and towels are provided upon check in. *We provide only bath towels, not beach towels.

Palm Jumeirah is an exclusive beachfront address. besides this there is Jumeirah Beach Residence (JBR) which is beachfront and waterfront, followed by Dubai Marina which is marina front and Jumeirah Lake Towers (JLT) with lake views.

We process security deposit refunds as soon as possible, but it may take up to 14 days after check-out.

Card, cash or card payment link. Remove credit-card pre-authorisation/frozen-amount wording until this option is available.

Guests should be able to pay directly through the PVH website. A payment link should not be required for standard online payments. Cash/partial cash payment may remain available where applicable.

Check-in from 3:00 PM;
Check-out at 11:00 AM.

PVH team member will meet you in the property at check in time. A handover will be done to you with Keys and Access cards and a welcome pack.

  • Yes, extra bedding, towels and a baby cot can be provided upon request, subject to availability and an additional charge.

Are pets allowed in our holiday homes?

Pets are allowed in some of our apartments, depending on building management and owner preferences. A pet fee may apply

Golden Mile 8, Ground floor, Palm Jumeirah, Dubai, UAE

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Golden Mile 8, Ground floor, Palm Jumeirah, Dubai, UAE